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Website care and support

Keep the website reliable after launch.

Ongoing care can cover the practical work needed to keep a completed website deployed, maintained, supported, and ready for small approved changes.

Contact us about website care
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A defined support arrangement, not an open-ended promise.

A website continues to need attention after deployment. Hosting questions, CMS support, dependency updates, small fixes, and minor content changes can otherwise accumulate until routine maintenance becomes another bottleneck.

Care plans are defined around the actual website and operating needs. Included time, responsibilities, response expectations, and work outside the plan are agreed before support begins.

Possible care plan coverage

Practical support for the website you already launched.

  • Hosting and deployment

    Support for the agreed hosting setup, deployment process, and routine operational questions.

  • Maintenance checks

    Dependency, security, uptime, and performance checks where they are relevant to the selected stack.

  • CMS guidance

    Help with approved content workflows and questions about using the website's CMS sections.

  • Small improvements

    A defined allowance for minor fixes, content changes, or small website improvements.

Care starts with a stable, understood website.

Ongoing support is easiest to define for websites we have built or reviewed. If another team created the current site, we first need to understand its stack, hosting, access, condition, and maintenance requirements.

Large new pages, new integrations, major redesigns, complete copywriting, and application development are project work rather than routine care-plan tasks.

Support questions

How ongoing website care is scoped.

Every rebuild and launch website includes three months of post-launch bug-fix support at no additional charge, starting from production launch. We fix defects where the delivered scope does not work as agreed.

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Define the support need

Tell us what the website needs after launch.

Share the website, current stack, hosting arrangement, and the maintenance or update work you expect.

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